Duke Energy now accepts that this was the scene of all the electrical trouble on May 12, but accepts no responsibility.
Duke originally reported that this accident miles away in Miami Township caused widespread electrical damage to Loveland's business core and suggested customers should file claims against the owner of the automobile
Public Utility will not provide incident report
Loveland, Oh. - Duke Energy’s initial response to the widespread and damaging electrical surge that went through Loveland’s business and residential core on May 12 was, “Our information indicates that a vehicle accident resulted in damage to Duke Energy’s distribution system and caused a power outage in your area.” Because of that initial assessment, Duke said they would not pay claims. They suggested the person who had the wreck should pay for the tens of thousands of dollars in damages to Loveland businesses and homeowners.
A spokesperson said that after the auto accident, Duke shut lines down to isolate the problem so repairs could be made safely by their employees, and to redistribute the power to customers. “To de-energize the lines so our crews could safely work on them.” He also said that the incident started at 1 PM. The next day he said the auto accident was at 11 AM and “is likely what caused of the outages in Loveland yesterday.” He said the explosions heard throughout the downtown area were fuses blowing when their crews opened and closed the lines to make it safe to make needed repairs.
Duke said the damage was caused by, “…a member of the pubic” and recommended that those who suffered damages, “…may want to obtain a copy of the police report and follow up with the parties who were involved in the vehicle accident. Duke provided no information however for customers to determine where the accident happened, or even the police jurisdiction that customers could call.
There was no offer from Duke to intervene on behalf of customers.
Loveland Magazine investigated and determined the location and time of the auto accident and informed Duke that the time of the surge of electric did not coincide with the car wreck that occurred many miles away and an hour earlier. Duke revised their explanation when Loveland Magazine suggested that a downed, high voltage line near the Loveland Post office fell onto lower distribution lines and was the likely cause of the widespread damage. This was also the speculation of Loveland Police Chief Tim Sabransky.
Duke revised their statement on May 21
… after closer examination of the event and physical evidence from the incident site we have concluded the incident occurred due to a random unforeseeable failure of an electrical component on the Duke Energy system which caused an overhead electrical wire from a 34.5kV circuit to fall onto a 7200v circuit.”
We find no negligence on the part of Duke Energy that caused or contributed to the resulting damage to our electoral distribution facilities and your subsequent loss.
The company hired by Duke to investigate their liability concluded they will deny claims.
Duke keeping customers in the dark, and will not provide information they need
Duke will not provide the field or “Supervisor Report” on the May 12 incident. Spokesperson, Sally Thelen said, “That is not documentation that is shared.”
Without this report customers cannot dispute the facts of the incident.
Duke has also not responded to questions concerning the three outages in the downtown area since last Halloween. Loveland Magazine requested information regarding the reliability of Duke’s service in Loveland. They have provided no information on patterns and liability issues, saying that information is not normally given to the public. Thelen said, “In the event a customer is concerned with reliability matters, they can contact customer service at 800-544-6900 to inquire and typically we’d have a representative contact them directly to discuss history there.”
What now? What is appeal process?
The Duke press office recommends customers call their Ohio/Kentucky call center to make claims at 1-800 544- 6900. Customers can expect a ten minute navigation while Duke plays infomercials, etc., before reaching someone who will take their complaint or record their claim for damages. A customer must be persistent in this quest. "File a Claim" is not one of the multitude of prompts when reaching the customer service hot-line.
Loveland Magazine has obtained a direct number where customers can file claims against Duke. Sedgwick Claims Management Services, Inc. This is the company, hired by Duke, to determine Duke’s responsibility regarding customer claims. That number is, 1-855-398-2370.
If a customer disputes Sedgwick’s assertion that Duke does not have to pay for damages, the appeal process gets complicated and ultimately, expensive. First a customer must speak to a Duke Supervisor. If still not satisfied, they can file an “Informal Complaint” with the Public Utilities Commission of Ohio (PUCO). Contact the PUCO Call Center at (800) 686-PUCO (7826) or register a complaint online.
If the PUCO is unable to resolve your dispute informally, or you are unsatisfied with the resolution, you may file a formal complaint with the PUCO. If you choose to file a formal complaint, the PUCO will open an "administrative law case" which involves proceedings similar to those held in a court of law. To request a formal complaint form, call the PUCO at (800) 686-7826. Corporations must be represented by an attorney during the PUCO formal complaint process. Residential customers have the option to represent themselves in a formal complaint proceeding or hire an attorney.
Residential customers may also contact the Ohio Consumers' Counsel for assistance with complaints and utility issues at 1-877-742-5622 (toll free) from 8 a.m. to 5 p.m. weekdays, or at: www.pickocc.org.
The American Lung Association launched a television and digital ad touting the U.S. Environmental Protection Agency's (EPA) proposed safeguards against carbon pollution from existing power plants and urging Washington to stand up to big polluters to protect public health.
Your right to breathe clean and healthy air is under attack. Big corporate polluters are pressuring Congress to weaken the Clean Air Act – a law that prevents tens of thousands of asthma attacks, heart attacks, strokes and premature deaths caused by air pollution each year.
Fill out the form below to tell your lawmakers to protect the Clean Air Act today:
“Please support full implementation of the Clean Air Act and oppose any legislation that will block the cleanup of mercury and other toxic air pollutants or will impede the rules to cleanup soot- and smog-forming pollution that threatens millions of Americans. Please vote to protect the health of my family and support clean and healthy air.”
If link does not work... Please go HERE to sign the Petition
If you live in Hamilton County, the air you breathe may put your health at risk.
Particle Pollution 24-hour
Particle Pollution Annual
You can make a difference in the air that you breathe.
A reader wants to know why this campaign sign is still littering the public right-of-way on St. Rt. 48 across from the White Pillars Subdivision. The sign was placed for the May Primary election and positioned so anyone leaving the subdivision would be sure to see it.
Hopefully you will get yourself and friends "Hustled" in Historic Downtown Loveland on the Fountain Green
Buffalo Wabs & The Price Hill Hustle is a Cincinnati based, 4 piece Americana/Folk band that blends the tradition of heroes like Woody Guthrie and Mississippi John Hurt w/ contemporary flavor. In its short existence, the band has grown its fan base by getting out in front of folks. Whether it's the great variety of local shows or their regional touring, the always bring high energy onto every stage they perform on.
Buffalo Wabs (aka Matt Wabnitz) spearheads this group, playing guitar and taking most of the vocal duties. Casey Campbell, Ian Mathieu, and Scott Risner comprise The Price Hill Hustle side of the equation. The group is deeply rooted in the tradition of Old Time pioneers; however, the energy they bring to a live performance could burn down the rowdiest honky-tonk in town.
The four members met through the Cincinnati music community at open mics and seeing each other at other shows around town. They've all had different musical projects of their own. After joining each other onstage at several venues they realized the chemistry was undeniable. They began playing more and more, and it seemed as though the more they played, the more they played. Crowds were hypnotized immediately.
"The Hustle," as they are often referred to, brings something uniquely different that is rarely found with bands. The band brings its own vibe everywhere it goes. It's almost a culture in itself. Followers have even begun to invent their own vernacular; for example, you may hear someone say they got "Hustled" last night. That's not necessarily a bad thing. Getting "Hustled" is just one's way of saying, "I saw Buffalo Wabs & The Price Hill Hustle and they TORE IT UP!" Hopefully you can get yourself "Hustled" real soon.
The human car wash at last year's Amazing Charity Race
What's old is new again in the Amazing Charity Race
You're going to hear the word "awesome" a lot
The new logo for the Amazing Charity Race that will return home to Loveland in 2015
Loveland, Ohio - In this exclusive to Loveland Magazine, the Amazing Charity Race board announced today its ten year anniversary event, and return to Loveland in 2015.
The Amazing Charity Race is particularly grateful to Jeff Wright of the City of Milford and Larry Fronk of Miami Township for their support over the last two critical years and looks forward to including those communities making the Amazing Charity Race a regional event.
"Our new logo will include Loveland, Milford and Miami Township" said Doug Portmann. "It will be so exciting to go back in Loveland's Nisbet Park to celebrate our ten year anniversary. We have raised a half million dollars for charity and made many great Father's Day Weekend memories." Portman is founder of the event and Race Director.
We plan on doing a special Ten-Year Anniversary Finishers Medal as well as some special surprises for those teams that have done all ten races." said Portmann. The 2015 event will be held on June 20, 2015.
In 2012, the Loveland’s Amazing Race board of directors decided to hold the event in Miami Township and the City of Milford in 2013, leaving the Historic Downtown Loveland, after seven years. Ten days before the 2012 race, former, Loveland city manager Thomas Carroll refused to issue the necessary special event permit unless either the Race Board give the city $5,000 for the permit, or Race Board Member Martin Schickel sell a piece of prime real estate to the city for the Loveland Station development project. Carroll e-mailed a demand letter to Schickel, requesting $5,000 for his signature on the permit. Carroll said, “If not, the event shall be cancelled this year.”
The event was almost cancelled that year. Portman said at the time, that his board talked about what it would mean if the Race was cancelled. He said, “My biggest thing is that we are trying to get a race off. We have people coming in from all over the country, including my own personal family coming from St. Louis.” He said he was just trying to get the race off the ground and make charities happy, make volunteers happy, and of course make the runners happy. There will be 1,000 contestants, and 500 volunteers involved."
After Loveland Magazine broke the story and it went public, the permit was finally wrestled from Carroll and the event was held as scheduled. (Read background story here: City Manager Threatens to Cancel Loveland's Amazing Race) The race organizers negotiated unsuccessfully over conditions for the 2013 race, however ultimately decided to take it to another community. They welcomed overtures from Milford and Miami Township.
Carroll resigned his position with the city immediately after last year's election when a new council majority was elected. The controversy Carroll created, moving of the race to Milford and Miami Township, and whether Carroll should remain employed, became the major concern of Loveland voters.
Sonia Smith is a local real estate agent who lives in Historic Downtown adjacent to Nisbet Park where the 2015 race will be centered. She said, "Awesome" when asked for her reaction.
Smith was seated at Julian's Deli with her husband Greg who shouted a long, "Yay." A loud applause traveled through the dinning patio, and some on the far end of thought the Reds had hit a home run. High fives went around the table of friends.
Friends celebrate their survival at the finish of last year's Amazing Race
Sonia and Greg had participated in the race since its beginning, either volunteering or racing, except for last year when it moved to Milford and Miami Township. Sonia said, "We'll be back. That's so awesome."
Greg Smith said he had just asked Sonia about the race and they had speculated about whether or not the race would ever return. "I figured it would. I just didn't know. That's great. That's awesome news."
When hearing the news, Kay O'Grady slapped her hands together loudly and shouted, "Yes. Yes. I knew it would. That's Awesome. That's fantastic." O'Grady and a friend are participating in the race this year that will be held for the second year in Milford and Miami Township. She has volunteered or raced every year since the charity fund raiser began. O'Grady lives in Historic Downtown Loveland and she and her husband, Tim, own Whistle Stop Clay Works in downtown. "I thought it'd be back, but I didn't think it would be back full blast," she added. Talking about the race last year that she competed in, she said, "It was good. It was good. Being in the boy scout Camp Friendlander was so unique, because no one knew what to expect." She joked that the only negative in the return to Loveland was that she won't be able to compete, because she would volunteer at a challenge station, probably at their business. "I'm happy. That's really good. I'm just happy for the community. That's just such a major important fact for our community."
What is the Amazing Charity Race?
It is a full day of good natured competition, music and food and laughs. The race committee is laughing itself silly coming up with fun challenges. It is not a triathlon or a 5K race. It is not limited to runners or highly athletic individuals. You must be able to swim. It is a race in that it has a start and finish line but along the way it challenges the contestants in many ways. It is a fun, quirky, adventure that challenges the contestants agility, balance, coordination, strength, intelligence, problem solving skills, fine motor skills, and most important their sense of humor. You are invited whether it is to compete or join our team of over 500 volunteers so come enjoy, have a great time for a good cause and as always expect the unexpected.
This year's event
This year's Amazing Charity Race will be on Father's Day weekend, Saturday, June 14 and centered in Downtown Milford. The race course isn't released to the public or participants until the night before at a special Map Release Party. The party is on the back deck of Padrino's in Milford, from 7-9 PM on June 13.
The event is full, but several postings on Facebook offer tickets for sale and swap.
The 2014 Amazing Charity Race charities are:
Boy Scouts of America Camp Friedlander.
Camp Dennison Civil War Museum.
Dozens of small grants will be made to local groups, schools, churches and teams that help put on the race.
June 14,2014 we will be having our first annual DASH FOR NASH. This will be a 5k memorial walk/run in honor of sweet baby Nash. Taking place on the Loveland Bike Trail, starting at Nisbet Park ( W Loveland Ave & Karl Brown Way, Loveland,OH 45140-2140) at 9 AM.
Nash Jaxson Lindsay, was born on June 12, 2013 at 4:24 p.m. He weighed in at 8lbs 15oz and was 21in of perfection. Labor went so smoothly, Nash and mommy were healthy and we all left the hospital just a short 24 hours after he was born. We couldn’t wait to get home to Nash’s big brother, Colton, and become our little family of four. Nash’s daddy, Zach, and I couldn’t even begin to imagine how we were going to love another boy as much as our Colton. Nash made it so easy. He had these huge blue eyes, there was something so special about the way he looked at you. He was healthy, he was happy, and we felt so complete with him in our lives.
We put Nash to bed on a Saturday night (Oct 19, 2013) in the bassinet right next to our bed, in his Tigger onesie, on his back, with his favorite white blanket and his paci. We woke up Sunday morning, October 20, 2013, to our baby boy not breathing. There are absolutely no words to describe this feeling. Nothing has been, or ever will be the same. There is, unfortunately, no way to bring him back and we want to turn this devastating time in our lives into something positive in his name. Our Nash has forever changed our perspective on life. He has changed us in many, many ways and we know he has had the same effect on others. We believe he was an angel from the very beginning.
Our goal is to raise SIDS awareness and to raise money for SIDS research in our Nash’s name.
Registration will open the day of the event, which is June 14th at 8 am! Adults will be $30/kids $15. Online registration has been closed
There is also registration and bag pick up on June 13th from 5-8 at Nisbet Park
I've been blessed to have Maya Angelou as my mentor, mother/sister, and friend since my 20’s. She was there for me always, guiding me through some of the most important years of my life. The world knows her as a poet but at the heart of her, she was a teacher. ‘When you learn, teach. When you get, give’ is one of my best lessons from her.
She won three Grammys, spoke six languages and was the second poet in history to recite a poem at a presidential inauguration. But what stands out to me most about Maya Angelou is not what she has done or written or spoken, it’s how she lived her life. She moved through the world with unshakeable calm, confidence and a fierce grace. I loved her and I know she loved me. I will profoundly miss her. She will always be the rainbow in my clouds.